TuroffSupport
Updated 2 October 2026
Write to us
Questions, bugs, ideas or a mistake in a lesson: foodysupport@gmail.com. Mention the app, your phone model and, for a lesson, its name. We answer every message, usually within two working days.
Common questions
- I paid but Premium is not active. Open the subscription screen in the app and tap “Restore purchases”, signed in to the same store account you paid with.
- How do I cancel? In your App Store or Google Play subscriptions, at least 24 hours before renewal. See the Refund Policy.
- How do I delete my account? In the app: Settings → Delete account. This removes the account and its synced data for good.
- My progress is gone on a new phone. Sign in with the same account as before. Progress syncs only when you are signed in.
Documents of each app
Privacy policies: Česky, Polski, Deutsch. Terms of use: Česky, Polski, Deutsch.